Improved Customer Service
Our Workshop Management System include features that enhance customer service. You can easily access customer information, history, and preferences, allowing you to provide personalized and efficient service. Automated appointment scheduling and reminders also help in managing customer appointments and reducing no-shows.
- ☑Personalized Customer Interactions
- ☑Swift and Effective Issue Resolution
- ☑Proactive Customer Feedback and Engagement
Enhanced Efficiency
By automating processes and providing a centralized platform for managing your Workshop operations, our ERP solutions improve overall efficiency. Tasks that used to take hours can now be completed in minutes, allowing you to serve more customers and increase productivity.
- ☑Streamlined Workflows
- ☑Improved Communication and Collaboration
- ☑Data-Driven Decision Making
Data Analytics and Reporting
It provide powerful data analytics and reporting capabilities. You can gain valuable insights into your Wokshop's performance, sales trends, customer behavior, and more. This information helps you make informed decisions, identify areas for improvement, and drive business growth.
- ☑Informed Decision Making
- ☑Performance Monitoring and Optimization
- ☑Competitive Advantage and Business Growth
Repair Order
This feature enables the creation and tracking of repair orders for vehicles or equipment that need servicing or repair. It helps manage customer information, vehicle details, issues, and service history.
Electronic Vehicle Health Check (eVHC)
eVHC allows technicians to perform digital inspections of vehicles and provide customers with detailed reports about their vehicle's condition. It aids in identifying potential issues and presenting recommendations for repair or maintenance.
Repair Estimate
The repair estimate feature assists in generating cost estimates for the required repairs or services based on the identified issues. It helps customers make informed decisions and facilitates pricing transparency.
Workshop Planning
Workshop planning involves scheduling repair orders, assigning technicians, and allocating resources efficiently. It ensures that tasks are organized and managed effectively, reducing wait times and increasing overall productivity.
Technician Resource Planning
Resource planning helps manage and allocate workshop resources such as technicians, equipment, and tools optimally, ensuring that the right resources are available for each repair order.
Live Status Update
This feature provides real-time updates on the progress of repair orders, allowing both customers and workshop staff to track the status of repairs and services.
Parts & Material Control
Managing parts and materials is crucial for efficient repairs. This feature tracks inventory, manages stock levels, and ensures that required parts are available when needed.
Sundries
Sundries refer to miscellaneous or additional charges associate with outsourced repair orders. This feature helps capture and manage any extra costs that might arise during the repair process.
Job Costing
ob costing tracks the expenses and resources associated with each repair order. It helps calculate the actual costs incurred and allows for better pricing strategies and cost analysis.
Account Management
Accounting module is designed to empower businesses with comprehensive financial management tools. It offers a versatile Chart of Accounts, facilitating transaction categorization. Users can effortlessly create and manage journal entries for invoices, expenses,and more. The invoicing feature supports customization for various transaction types, including customer invoices and supplier bills.
Inventory Management
Inventory management ensures that the workshop has the right amount of parts and materials in stock. It helps prevent shortages and overstocking, contributing to cost-effective operations.
Customer Relationship Management(CRM)
Provides a centralized platform for managing leads, contacts, and sales opportunities. The CRM module facilitates efficient communication, task tracking, and follow-ups, boosting collaboration among teams. With customizable pipelines, reporting tools,and automation features, businesses can streamline sales processes and gain insights into performance.
Manager's Dashboard
The manager's dashboard provides an overview of workshop operations, including repair orders, resource allocation, financial data, and key performance metrics. It assists in informed decision-making.
Reports for Logs
This feature generates detailed reports and logs that provide insights into workshop performance, repair history, resource utilization, financial data, and more. These reports aid in analyzing trends and making improvements.
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Clients are attracted to our company because of the promise of innovative solutions, personalized features, and excellent support, which ultimately leads to enhanced customer satisfaction and loyalty.
